Guess who hadn’t had an eye test for three years because she’s scared of anything going in or near her eye?*
Guess who has nightmares about waking up and going blind because her first endo told her that it was basically inevitable she’d end up on dialysis with no legs and no sight?
Guess who finally built up the courage to go and get them tested and has PERFECT eyes?!
I went today because I was assured this optometrist was good with eye sooks like me – and this is why it’s so important to work with your patients. If I feel judged or patronised, there is no way I’m heading back. Sometimes I’ll go somewhere else, but often I’ll withdraw altogether. Treat your clients as equals, and we’ll be loyal and back every time 👌🏻
*stop sniggering, I hear you